8000 Haskell Ave. Van Nuys CA 91406

(877) 763-7671 info@colorfxinc.com

How to Use the CFX Website

Payment Options
Standard / by / December 21, 2010 / No Comments

1. Click the “Help Center” tab toward the top of the ColorFX home page.

2. Next, click “Payment Methods.” At the bottom of the page, you will see the four payment options.

1. Credit/debit cards currently being accepted at Color FX are: Visa, MasterCard, Discover, and American Express. Credit/debit cards are an acceptable form of payment for any ColorFX order. For next-day orders, this is the only acceptable method of payment.

2. If you have a single-item order over $2,000, you can complete an online application form and, upon approval of credit, pay 50% up front and the balance before pick-up or delivery. This is a payment option for orders with a 3 to 4-day turnaround or a 5 to 7-day turnaround.

3. If you have a large order over $2,000, upon approval of credit, you can choose to receive “Net 30 Terms.” This is a payment option for orders with a 3 to 4-day turnaround or a 5 to 7-day turnaround.

4. Only for orders placed with a 5-7-day turnaround, there is an additional payment option. You may pay with an E-check through your existing or new PayPal account.

How to Use ColorFX My Space
Standard / by / December 14, 2010 / 1 Comment

cfxmyspaceThe ColorFX website offers a personalized space where you can log in, view your account history, download or reorder previously submitted graphics, store addresses for your clients, and more.

To create your ColorFX My Space:

  1. Visit the ColorFX website at www.colorfxweb.com.
  2. Click the “Log in” button at the top of the screen.
  3. If you do not have an account, you can select to create an account as a reseller or a non-reseller.
    1. All of the bolded sections of the registration must be filled out in order to create your account.
    2. For your safety, ColorFX does not have access to the password you create. Be sure to record your password when creating your account.
  4. After you’ve created your account, you will automatically be logged in to your new ColorFX My Space account.  In the future, simply click “Log In” and enter the user name and password that you set up.
  5. Once you’ve logged in, you will see 8 tabs that you can access from your My Space account:  “My Space,” “Account Info,” “Address Book,” “Order History,” “Custom Quotes,”  “Request Samples,” “Contact Us,” or “Help.”  Information about each follows.
    1. On the “My Space” tab is a welcome screen that says,   “Welcome to your personalized My Space at ColorFX Web.  Managing your printing business has never been so easy.”  From this page, you can click on “Purchase a Product,” “Upload Your Artwork,” or “Create a Custom Quote.”
    2. If you click the “Account Info” tab, you will be given seven options.
      1. Edit My Personal Information
      2. Manage My Address Book

i.    You can create a new address or edit addresses previously stored in your My Space.

  1. Change Password

i.    You can change your password to anything you’d like, but keep in mind that ColorFX does not have access to the password you create.  Be sure to keep a record of it.  ColorFX takes your security very seriously and has taken every step possible to ensure that your information is 100% secure.  The ColorFX website is a verified secure website with GoDaddy.com and is protected with up to 256-bit secure sockets layer encryption.  ColorFX is also an accredited member of the Better Business Bureau with an A+ rating.  ColorFX has been doing business for the past 15 years, and your security is of the utmost importance.

  1. Manage Reseller Info
  2. Learn More About Our Affiliate Program (for Re-sellers only)
  3. Download Credit Application
  4. Download California Resale Certificate
  5. You can access addresses by clicking on the “Address Book” tab as well as on the “Account Info” tab by clicking on “Manage my Address Book.”
  6. Click on the “Order History” tab to view your ColorFX  order history.
    1. To view your orders, click under the

“Action” heading on “View details and upload files.”

  1. From this page, you can view and reorder products.
  2. Click on the “Custom Quote” tab to get a custom quote
    1. Click on “Create New Quote” and enter all the specifications of your product and hit “Save.”
    2. You can expect to receive an e-mail letting you know when your order is ready to view.
    3. Under the “Custom Quote” tab, you can see a history of any custom quote you’ve ever requested.  The information includes quote number; date and time it was placed; the current quote status; and, under the “Action” heading, you can view Final Pricing and Purchase
    4. Click on the “Request Samples” tab to request samples of ColorFX products.  You will see a screen that says:  “Any samples you request will be sent to your primary contact address.  What kinds of samples would you like us to send you?”  Simply select the product you wish to receive and click “Submit.”  You can expect to receive your sample via mail shortly after.
    5. You can access the ColorFX contact information from the “Contact Us” tab.  There you will find our hours of operation, directions, our mailing address, ColorFX phone numbers and e-mail addresses, and more.
    6. Click on the “Help” tab to access the Help Center if you have any questions.

Using ColorFX’s Templates
Standard / by / December 7, 2010 / No Comments

Templates
1. On the top of the ColorFX web page in the navigation bar, click “Templates.”
2. On the templates page, you will be able to download templates for any product you are ordering.
3. Templates can be downloaded in three formats:
a. Adobe Illustrator EPS
b. Adobe Reader PDF
c. JPEG image
4. Once you have selected and downloaded your template, create your design using the guidelines provided. Note: Be aware of the bleeds when you create your graphics. A bleed is when an image extends beyond the trim edge of the product by 1/8th of an inch. If your image is not white on all four sides, you must include bleeds in your files. If your art does not include bleeds, when it’s printed and cut, white strips of unprinted paper will appear at the edges.
5. Once you’ve finished designing, you can upload your image as follows:
a. Visit the ColorFX website.
b. Click the large, circular “Enhanced High-Speed Upload Engine” button located on the left-hand side of every ColorFX web page.
c. Log in or create a new account.
d. Upload your image.
6. If you have any questions, you can contact ColorFX by phone at (877) 763-7671 or click the “Live Chat” button located at the top of the website.

ColorFX Shipping Options
Standard / by / November 30, 2010 / No Comments

cfxshippingColorFX applies attention to detail and passion for quality control to every aspect of business, including shipping and tracking.

After you’ve logged in to your ColorFX My Space account, selected your product, entered the specifications, and added that product to your shopping cart, your shopping cart will appear on your screen and show you what products are there.

On your shopping cart, there is a large green box in the center of the page. In this green box, there is a red status alert that says: “Shipping Not Finished.” To proceed with your order, you must select your shipping options.

There are two shipping options you can select from:
1. If you are near a ColorFX production facility, you can choose to pick up your order at “will call.”
2. You can select “View Shipping Prices.”
a. Once you click on this option, you will need to either select an address that you’ve previously stored in your My Space or enter a new address for shipping. (Please note that the addresses you enter in your ColorFX My Space are stored permanently and only you have access to that information.)
b. Next, you will need to choose the time frame for receiving your order. Your options include: Ground, 3 Day Select, 2nd Day Air, and Next Day Air. Select the shipping option that works best for you.
c. Hit “Continue” to finish your checkout process.

Post Archives