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- At ColorFX we have our own set of standards. We don’t decide if our quality is acceptable based on how we compare to others in the business. We have the most rigorous quality control program we have ever encountered in the printing industry and it shows. Many vendors choose to resolve problems after they occur but all too often the damage is already done to your relationship with your customer. We know your reputation is on the line with each and every print job so we go the extra mile and do everything in our power to keep your reputation as bright and shiny as our own.
- The phrase “satisfaction guaranteed” has become so overused in marketing it’s hard to imagine it has any real meaning. Here at ColorFX it has real meaning. Here what counts is your idea of satisfaction, not ours. Since each customer has different needs, it seems unlikely that everyone could be satisfied with exactly the same service.Our main goal at ColorFX is to take whatever steps are necessary to ensure that every one of our customers and end users are completely satisfied each and every time we are trusted with printing projects. From our own marketing department and sales staff, to production, administration and management we have made a commitment to make your printing a source of pride for you. Let us apply our attention to detail and relentless pursuit of perfection to your next printing project.
- At ColorFX Customer Service is not just a department, it’s an integral part of our corporate philosophy. In a way, customer service is the product we are selling. There are many who can sell you good quality printing, but the icing-on-the-cake, the piece de resistance,is an attitude that each customer is different and each has needs that can be uncovered, understood and acted on. Everyone here knows this attitude is what sets us apart and what always makes coming to us with your printing needs such a rewarding experience.
-It doesn’t take long working with ColorFX for worries about turnaround time to take a back seat. We know that our customers often have tight schedules with their own clients. If we don’t deliver when we say we will, it reaches all the way to the end user who becomes inconvenienced, disappointed and can at times question their decisions about which vendor to use. At ColorFX we are there for you with determination and full understanding that on time is the only option. Take advantage of the turnaround time choices we make available so you can meet every deadline with confidence.
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